Over John1

John1 · ‎29-05-2016

Telenet Traffic shaper is misslabelling some voip/game traffic as P2P and periodically close those connections when network is a bit busy. Telenet won't change (update/correct their **bleep**ty traffic shapper) cause it's a lot of work for only a minority of people. 1- Take another operator that don't lie about their "unlimited & unrestricted network" 2- or encrypt and redirect your whole traffic somewhere, they won't be able to look the content type and won't drop it*. Yeah enjoy paying an extra for vpn etc. 3- Accept their scammy solution "take our business fluo solution, you won't have that problem there" aka we know that but if you pay more, we can "fix" that or just stop messing with your connection. <= actually on fluo and no problem since (cost less than a good vpn), yeah prepare to take off your pants and give your ass to those bastards .. *Disabling torrent, game update trough torrent and kill some process using network could kinda help since it reduces the number of simultaneous connection. Drop are mad on load and the number of // connection.

John1 · ‎08-12-2015

Nop, and changing canal can only help if you have a bad reception using wifi. Telenet is not PS4 friendly as we can say. Telenet uses a traffic shaper (software used to manage their network cutting high traffic using to much bandwith, P2P etc). Some tools (like wireshark/MTR etc) can show you where it happens : HOST: Bungie Loss% Snt Last Avg Best Wrst StDev 7. dD5E0FA55.access.telenet.be 90.0% 10 19.3 19.4 19.3 19.5 0.1 Telenet Traffic shaper is misslabelling some voip/game traffic as P2P and periodically close those connections when network is a bit busy leading to a disconnection. Those packets aren't loss but dropped. Telenet won't change (update/correct their shi tty traffic shapper) cause it's a lot of work for only a minority of people. 1- Take another operator that don't lie about their "unlimited & unrestricted network" 2- or encrypt and redirect your whole traffic somewhere, they won't be able to look the content type and won't drop it. Yeah enjoy paying an extra for vpn etc (only way I can use some mumble/teamspeak/play PS4 without being kicked out every 5min) 3- Accept their scammy solution "take our business fluo solution, you won't have that problem there" aka we know that but if you pay more, we can fix that. A tech came today like alot of them this year, noticed the problem didn't come from my house and validate the above, but as a tech he can't do anything and that's the business of the IT supervisers, guys you can't contact because they don't provide support (Tried a whole year, even invited this tech today trying to manage to reach them).

John1 · ‎03-12-2015

Telenet Traffic shaper is misslabelling some voip/game traffic as P2P and periodically close those connections when network is a bit busy. Telenet won't change (update/correct their **bleep**ty traffic shapper) cause it's a lot of work for only a minority of people. 1- Take another operator that don't lie about their "unlimited & unrestricted network" 2- or encrypt and redirect your whole traffic somewhere, they won't be able to look the content type and won't drop it. Yeah enjoy paying an extra for vpn etc (only way I can use mumble/teamspeak and play PS4 without drop each 3min) 3- Accept their scammy solution "take our business fluo solution, you won't have that problem there" aka we know that but if you pay more, we can fix that.

John1 · ‎03-12-2015

Telenet Traffic shaper is misslabelling some voip/game traffic as P2P and periodically close those connections when network is a bit busy. Telenet won't change (update/correct their **bleep**ty traffic shapper) cause it's a lot of work for only a minority of people. 1- Take another operator that don't lie about their "unlimited & unrestricted network" 2- or encrypt and redirect your whole traffic somewhere, they won't be able to look the content type and won't drop it. Yeah enjoy paying an extra for vpn etc (only way I can use mumble/teamspeak and play PS4 without drop each 3min) 3- Accept their scammy solution "take our business fluo solution, you won't have that problem there" aka we know that but if you pay more, we can fix that.

John1 · ‎09-11-2015

Bienvenu au club, Le seule conseil que je peux te donner c'est soit tu prépares la vaseline soit tu changes de fai. J'ai ces problèmes depuis presque 1an maintenant, micro déco en jeu parfois toutes les 2-3min certains jours, parfois rien pendant 2j. Quand 19personnes comptent et dépendent de toi, ça le fait mal de lâcher en vocal "sorry les mecs mon fai est incompétent, débrouillez vous solo, on se retrouve demain". J'ai reporté le soucis un nombre incalculable de fois, on m'a répondu "mais monsieur le speedtest est bon !" cool! Le soucis est le même avec bon nombres de jeux ps4 (destiny/gta ..) problème que bungie a attribué à l'usage d'un traffic shapper qui labelise le contenu de jeu comme du p2p et donc sujet à du "drop" du côté du fai. (Ultra utilisé sur les campus etc et donc bien contenu des éditeurs). Dans les solutions vaselines tu peux payer un vpn performant et fiable et tunnel l'info encryptée ailleurs. Telenet ne sera pas en mesure de foutre la **bleep** en labelisant le traffic erronément. Et un abo de plus, Un. Je suis aussi client depuis les années 90 (upc, chello etc à l'époque) jamais eu la moindre déco, jusqu'à ce que telenet rachète et brille par son incompétence et se permette de cracher ouvertement à la gueule du client. C'est crû mais c'est la réalité, à un moment il y en a marre de tomber sur du support L1 incompétent qui ne sait faire que des speedtest et est incapable de forwarder ça à une personne compétente. Je suis moi même ingénieur système et je suis effaré à chaque fois que j'ai affaire à telenet.