Over Bonny

I have no clue if it played a part in getting my internet fixed sooner rather than later but I filed a complaint with the ombudsman yesterday who have just replied with the answer from Telenet. So maybe this helped me being pushed to the top of the list?? ... Meer weergeven

Thanks for the information. There’s hope for us yet 😉 ... Meer weergeven

I have the same problem. How is it possible Telenet have not fixed this yet? I was lucky to get through twice to customer support yesterday who told me ‘they are working on it and will add my details to the file’ I had a good experience with the support staff, very polite and friendly. In the end it is not their fault so there is no need to become angry towards them. It seems more and more customers are being caught in this issue everyday. Come on Telenet SORT THIS OUT ... Meer weergeven